Frequently asked questions
How do I book?

Booking is simple and easy.

Once you have selected your time slot, check that it has gone into your basket in the top right-hand corner, then choose how you want to pay.

Once you have paid, you should receive a few emails emails:

  • One confirming the booking.
  • A reminder email 6 hours before your booking with the correct gate code for that day.
  • Another reminder email 5min before your booking with the gate code.
Do we allow dogs listed on the Dangerous Dogs Act?

Please contact us if you have a dog listed on the Dangerous Dogs Act. We require a copy of your exemption certificate and for the owner to sign our waiver. Thank you for your understanding.
How do we enter the park?

Once your booking is complete, you will receive a confirmation email. Your access code for the dog park gate will be sent in a separate reminder email 6 hours and also 2 minutes before your booking. You will enter through the locked road gate, and you will need this code to access the park.
Is there parking?

Yes! Free, secure parking is available on-site. After parking, ensure the road gate is closed. Before letting your dog out of the car, put them on a lead. DO NOT release your dog until the site gate is securely closed. Keep your dog on a lead until you have entered the park.
What height is the fence, and how big is the park?

The fencing is 1.6m of premium tight mesh wire dog fencing.

The park is 2 acres.
Terms & Conditions, Rescheduling, and Cancellations

Please read the following terms and conditions and ensure you comply with them in full.

  • You agree that use of the field is at your own risk and agree not to hold Bromsgrove Secure Dog Field responsible for any injury to you or your dog(s) arising from your use of the field.
  • Bromsgrove Secure Dog Field is not responsible for any damage, loss, or injury to persons, personal belongings, or vehicles while on site.
  • The field is a large outdoor space and contains areas of uneven ground, which could be concealed under long grass or other vegetation. Additionally, the field may contain other hazards consistent with the countryside.
  • You agree not to share the gate code with others. The code is provided for your session only.
  • It is the dog owner’s responsibility to ensure their dog(s) are fit, healthy, and fully vaccinated before visiting Bromsgrove Secure Dog Field.
  • Please contact us if you have a dog listed under the Dangerous Dogs Act. We require proof of an exemption certificate and for you to sign our waiver.
  • Please pick up and take all dog waste and general waste with you.

In an emergency, please contact us immediately on 07966 709579

Entering and Leaving the Park

  • Please do not arrive earlier than five minutes before your session start time.
  • Please be ready to leave the park on time.
  • Only unload your dog(s) once the previous session has exited the park and loaded their car.
  • Do not exercise or walk your dog outside of the secure park fencing.
  • Dogs must be kept on a lead when entering and exiting the park.
  • Ensure all gates are shut upon entering and exiting the park.
  • Bromsgrove Secure Dog Field reserves the right to refuse admission to customers who do not comply with these rules.
  • Security cameras are in use on-site.

Cancellation Policy

  • If you wish to cancel, please contact us at least 24 hours before your booking. While we understand that life happens, we are unable to refund cancellations made less than 24 hours before the booking.
  • Weekend Bookings: Cancellations made less than 24 hours before the booking cannot be refunded.

Data Policy

We only retain your contact details in case we need to contact you regarding your booking. This information is not used for any other purpose or shared with third parties.